The Zorvack Method · PILOT framework

A clearer way to evaluate, improve, and manage your business technology.

The Zorvack Method turns vendors, bills, contracts, outages, business requirements, and technology decisions into a measurable score and clear action plan.

P
Profile the Business
I
Inventory the Current Stack
L
Locate Risk and Waste
O
Optimize the Technology Plan
T
Track the Lifecycle
P
Stage 1

Profile the Business

Zorvack first evaluates the business itself — how technology actually supports revenue and operations.

Business type
Employees
Locations
Remote workers
Revenue dependence on phones and internet
Growth plans
Internal IT support
Downtime impact
Operational and security requirements
Output
Business Technology Profile
I
Stage 2

Inventory the Current Stack

Every provider, service, contract, and monthly cost — documented in one place.

Internet providers
Connection types and speeds
Phone systems
Backup connectivity
Managed IT
Firewall and security
Cloud applications
Security cameras
Monthly costs
Contract dates
Support contacts
Equipment ownership
Output
Technology and Vendor Inventory
L
Stage 3

Locate Risk and Waste

Where the business is exposed today — and where money is being spent without a return.

Single points of failure
No backup internet
Unknown contract dates
Auto-renewal exposure
High monthly spend
Duplicate or unused services
Poor vendor support
Billing errors
Unsupported equipment
No number-porting plan
Weak documentation
No implementation ownership
Output
Risk and Optimization Map
O
Stage 4

Optimize the Technology Plan

A vendor-neutral recommended stack matched to the business — not a generic template.

Recommended primary connectivity
Backup internet
Cloud phone system
Contact center needs
Remote-worker support
Managed firewall
Managed IT
Vendor consolidation
Contract strategy
Multi-location standardization
Implementation sequence
Output
Recommended Technology Architecture
T
Stage 5

Track the Lifecycle

Technology decisions don't stop at a report — Zorvack keeps them current.

Contract renewals
Cancellation windows
Vendor performance
Outages
Billing issues
Monthly spend
Implementation tasks
Quarterly reviews
Business changes
Roadmap progress
Output
Ongoing Technology Control Center
The Zorvack Business Technology Score

A single 0–100 score, backed by seven weighted categories.

Transparent, rule-based, and built for business owners — not a compliance audit.

Connectivity Resilience
20 pts

Primary internet, backup path, and failover readiness.

Communications Readiness
15 pts

Phone system, call continuity, and mobility.

Contract Health
15 pts

Contract clarity, renewal windows, and auto-renewal exposure.

Vendor Performance
10 pts

Support quality, accountability, and billing accuracy.

Cost Efficiency
15 pts

Spend vs. value, duplication, and negotiated terms.

Security & Operational Readiness
15 pts

Firewall, endpoint, backup, and business continuity posture.

Technology Governance
10 pts

Documentation, ownership, roadmap, and quarterly reviews.

Total possible
100
points

Score bands

RangeGradeStatusDescription
90–100AOptimizedOptimized and resilient
80–89BStrongStrong with manageable gaps
70–79CExposedFunctional but exposed
60–69DAt RiskSignificant operational risk
Below 60FCriticalImmediate attention required

The Zorvack Business Technology Score provides practical decision support based on customer-provided information. It is not a legal opinion, formal cybersecurity audit, engineering certification, or guarantee of vendor performance.

Ready to see your Zorvack score?

Every $499 Technology Roadmap includes a full Zorvack Method assessment, category scoring, risks, recommendations, and a 12-month plan.